Cancellation & Refund Policy

We believe in transparency and trust. Please read our policy carefully — it’s designed to be fair and clear, just like our companionship.

1. Our Promise

At uprental.in, we prioritise your emotional well‑being and satisfaction. If you need to cancel or modify a booking, we'll handle it with absolute discretion and no hard feelings. Your comfort is everything.

2. Cancellation Eligibility

3. How to Cancel

Simply reach out via WhatsApp, Telegram, or the booking form mentioning your booking reference or registered phone number. We'll confirm the cancellation instantly.

• WhatsApp: +91 9935354286
• Telegram: @hercallboy

4. Refund Process

Refunds are processed according to the following timeline:

• Cancellation > 4 hours before → Full refund (if payment was made) or cancellation of the pending bill.
• Cancellation within 2‑4 hours → 50% refund or 50% waiver of the booking fee.
• No‑show or cancellation < 2 hours → No refund. However, we may offer a credit for a future booking as a goodwill gesture.

Refunds are credited back to the original payment method within 5‑7 business days. If you paid via UPI or bank transfer, we'll ask for your details to process the refund safely.

5. Rescheduling

Life is unpredictable. You can reschedule your companion up to 2 hours before the meeting at no extra cost. Just contact us, and we'll find a new slot that works for you.

6. Exceptional Circumstances

We understand emergencies. If the cancellation is due to a genuine personal crisis (medical, accident, family emergency), reach out — we'll waive charges entirely. You matter more than a policy.

7. Companion‑Initiated Cancellation

In the rare event that a booked companion cannot make it due to unforeseen reasons, we will immediately offer a replacement of equal or better profile at the same rate, or provide a full refund — your choice.

This policy was last updated on 1st July 2026. For any legal disputes, please refer to our Terms & Conditions.